**Frequently Asked Questions (FAQ)**
**1. What payment methods do you accept?**
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All payment transactions are securely processed.
**2. How can I track my order?**
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can also log into your account on our website to view your order status.
**3 No Return Policy**
Thank you for shopping with us. Please note that all sales are final. We do not accept returns, exchanges, or refunds for any products purchased from our shop.
Please ensure that you review your order carefully before completing your purchase. If you have any questions or concerns about a product, feel free to contact our customer service team.
By making a purchase on our website, you agree to this no return policy.
**4. Do you ship internationally?**
Yes, we ship to select international locations. Please check our Shipping Policy for more details on shipping rates and delivery times for international orders.
**5. How long will it take to receive my order?**
Delivery times vary depending on your location and the shipping method selected at checkout. Typically, domestic orders arrive within 3-7 business days, while international orders may take longer.
**6. Can I change or cancel my order?**
If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed and shipped, we cannot guarantee that we can make any changes.
**7. Do you offer gift wrapping?**
Yes! We offer gift wrapping services for a small additional fee. You can select this option during the checkout process.
**8. What if I received a damaged or defective item?**
If you receive a damaged or defective item, please contact us immediately with your order details and photos of the issue. We will work with you to resolve the situation promptly.
**9. How can I contact customer service?**
You can reach our customer service team through our Contact Us page on the website. Our team is available Monday through Friday, 9 AM to 5 PM.
**10. Do you have a loyalty program?**
Not at the moment. We are working on loyalty program for our customers to be able to have access to discounts and other rewards.